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Visiting Rawdah Riyad ul-Jannah (the Garden of Paradise) inside the Prophet’s Mosque in Madinah is one of the most cherished experiences for pilgrims.
For 2026, pilgrims should plan ahead: access to Rawdah is subject to a valid permit issued through the official Nusuk platform. Availability can be limited, and popular times may fill quickly.
This guide walks you through the booking process and provides practical tips for checking availability when no slots appear.
⚠️ The Golden Rule: Book Before You Arrive
Do not leave your Rawdah booking until you reach Madinah.
Permit availability can be limited, so it is advisable to check Nusuk as soon as you are eligible to make a booking. Having your permit arranged in advance gives you greater peace of mind and allows you to plan your visit around your allocated time.
Important: Nusuk procedures, availability, visiting hours and booking rules can change. Always follow the latest instructions displayed in the official Nusuk app.
Step-by-Step: How to Book Your Rawdah Permit
1. Download and Register on Nusuk
Start by downloading the official Nusuk app and completing your registration.
Depending on your pilgrim status, you may be required to provide details such as:
- Passport information
- Visa information
- Personal identification details
Tip: Complete your registration as early as possible and make sure your personal and visa information is entered correctly.
2. Find the Rawdah Permit Service
Once you are logged into Nusuk:
- Open the app.
- Go to the services available for the Prophet’s Mosque.
- Look for the Rawdah permit service.
- Select the appropriate option for Men or Women.
Important: Men and women have designated visiting times, so make sure you select the correct service.
3. Select the Visitor
If the option is available, select your name as the visitor.
If eligible companions or family members are linked to your Nusuk account, you may also be able to select them.
Review the details carefully before continuing.
4. Check the Calendar
You will then be shown available dates and times.
Availability indicators may vary depending on the current version of the Nusuk app, but generally you will be able to identify dates or time slots that are available for booking.
If nothing is available, don’t assume that you have missed your opportunity. Availability can change as new permits are released or existing bookings are cancelled.
💡 Practical Tip
There is no need to rely on unofficial claims about a specific day or exact time when permits are released. Instead, check Nusuk regularly and monitor the dates you want to visit.
If your preferred date is unavailable, continue checking for newly released availability or cancellations.
5. Select Your Time
When an available date appears:
- Select the date.
- Choose an available time slot.
- Review the booking information.
- Confirm the permit.
Before completing the booking, make sure the date and time work with your Madinah itinerary.
6. Save Your Permit
Once your permit has been successfully issued, keep the booking information readily accessible in the Nusuk app.
It is sensible to:
- Take a screenshot for your own reference.
- Keep your phone sufficiently charged.
- Make sure you can access your Nusuk account before heading to the mosque.
Follow the instructions shown on your permit regarding entry location and arrival time.
What If Nusuk Says “No Slots Available”?
Seeing “No Slots Available” can be frustrating, particularly when you have already arrived in Madinah.
Don’t give up immediately.
1. Check Again Later
Availability can change when pilgrims cancel or when additional slots become available.
Check Nusuk periodically throughout the day rather than relying on a single attempt.
2. Keep Your Preferred Dates Flexible
If you have flexibility in your itinerary, check several dates rather than focusing on one particular day.
A different date or time may become available sooner.
3. Keep the App Updated
Make sure you are using the latest version of Nusuk and that your internet connection is stable.
If the app is behaving unexpectedly, try closing and reopening it, or signing out and back in.
4. Check Your Eligibility and Information
If you cannot access the Rawdah booking service, verify that:
- Your Nusuk registration is complete.
- Your passport and visa information is correct.
- You are using the appropriate Men’s or Women’s service.
- Your account meets the current booking requirements.
5. Ask Official Nusuk Staff for Assistance
If you are already in Madinah and continue to experience difficulties, seek assistance from official Nusuk or Prophet’s Mosque personnel.
This is particularly helpful for elderly pilgrims or those experiencing technical difficulties.
Avoid unofficial agents or individuals who claim they can guarantee a Rawdah permit for payment. Your permit should be obtained through the official Nusuk system or authorised channels.
Important Things to Remember
Your Permit Is Personal
Make sure the permit corresponds to the correct pilgrim. Do not rely on another person’s booking or QR code.
Follow Your Allocated Time
Your permit is issued for a specific date and time. Arrive according to the instructions provided and follow the directions of mosque staff.
Follow the Entry Instructions
Entry points and arrangements can change. Always check your current permit and follow the directions displayed in Nusuk and given by Prophet’s Mosque staff.
Visiting Rules May Change
Nusuk booking rules, frequency restrictions, visiting times and eligibility requirements may be updated by the Saudi authorities.
Always treat the information displayed in the official Nusuk app as the final authority.
Your Rawdah Visit: Plan Ahead
A little preparation can make your experience much more peaceful.
Arrive Early
Give yourself enough time to reach the designated assembly or entry area. Madinah can become extremely busy, particularly around prayer times.
Travel Light
Avoid carrying unnecessary luggage or large bags. Follow the mosque’s current security and belongings policy.
Stay Hydrated
Madinah can be hot, particularly during the warmer months. Carry water where permitted and stay comfortable while waiting.
Dress Appropriately
Wear comfortable, modest clothing suitable for prayer and the weather. Make sure you are prepared for potentially long periods of walking or waiting.
Make the Most of Your Time in Madinah
Your Rawdah visit is only one part of your Madinah experience.
Plan your journey around your prayers, rest periods and Ziyarat visits so that you can experience the sacred sites without rushing.
From Masjid Quba and other important sites around Madinah to the Prophet’s Mosque and Rawdah, thoughtful planning can help you make the most of every moment.
